We are currently offering free shipping on all orders of €199 and over to any of the locations we fulfil orders to.
See below for a full list of countries we ship to from Helinox.eu.
On orders below €199 the following flat rates apply:
|GROUP||AREAS INCLUDED||SHIPPING FEE (€)|
|Group A||Belgium, Germany, Netherlands||€7|
|Group B||Austria, France, Isle Of Man, Luxembourg||€10|
|Group C||Czech Republic, Denmark, Hungary, Poland||€12.50|
|Group D||Ireland, Lithuania, Monaco, Slovakia, Slovenia, Sweden||€15|
|Group E||Liechtenstein, Norway, Switzerland, United Kingdom||
|Group F||Andorra, Estonia, Finland, Holy See (Vatican City State), Italy, Latvia, Portugal, Spain||
|Group G||Croatia, Romania, Bulgaria, Greece, Iceland, Bosnia and Herzegovina||
Please note that we cannot deliver to BFPO addresses and parcel lockers (eg. DHL Packstation).
We want to make sure you are 100% happy with your Helinox product. If for any reason at all you are not satisfied with your purchase you can return it for a refund within 30 days of your purchase.
Please use the 'Returns' option on the 'Contact Us' page of this website to begin the returns process. Once you have completed the form you will receive an email with the return instructions.
Please note the following information when returning a product: