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Seats and carry bags should be hand washed in warm water using a mild detergent. Seats and carry bags are not machine washable. Ensure fabric is completely dry before packing away for storage.
Your chair should be stored in its original carry bag in a dry location. Always ensure the chair is completely dry before placing into storage. Chairs should never be stored damp or wet.
Always start by fitting the seat to the upper rear poles. Then lay the chair on its back. Use your body weight to flex the lower seat poles into the pockets. Brand new seats can be a little tight but don't worry, they will stretch slightly with use.
All Helinox frames are anodized to protect against corrosion. However the anodized coating will be fighting a losing battle if you pack your chair away wet and leave it that way. So always ensure your chair is completely dry before storing it. If the frame is exposed to salt water, always rinse with fresh water and leave to dry before packing away for storage.
Yes! Shock-cord that gets damaged can be replaced to keep your Helinox chair active for many years.
We sell a number of accessories such as Ball Feet and Ground Sheets that prevent chair legs sinking in soft ground.
Helinox frames are made from an advanced high-tech aluminium alloy that offers the perfect blend of strength and minimal weight. This special alloy is a higher specification than aircraft-grade aluminium and goes through over 70 production processes from raw billet to finished pole section.
Hubs are made from high-strength, fibre-reinforced Nylon 66.
All Helinox products are backed by a 5 Year Warranty.